Mailcleaner bugs?

Information about this forum

Moderators: mentor, Pascal, jorge, bourgeois, JohnMertz, ack, stephane

lonelyim
Posts: 1
Joined: Mon Oct 15, 2018 8:15 am
How did you hear about Mailcleaner: web searching

Mailcleaner bugs?

Postby lonelyim » Thu Oct 18, 2018 3:07 pm

I've downloaded and installed the latest community version of mailcleaner (2018092601). I encountered following issues. Are there bugs of the mailcleaner?

issue 1: the wizard cannot change default password.
After installation, mailcleaner hinted me of changing default password. I launched the wizard (configuraiton->base system->wizard). But it was stuck at changing database password. The symptom is that it's not any response when I input default database password MCPassw0rd and then new password.

issue 2: The mailcleaner cannot release the quarantined email.
When I clicked the release button. it showed that the quarantined email had been released and would be delivered to your mailbox in a few minutes. But it didn't work. No mail was released and sent to my mailbox. I clicked the button Manually send the quarantine report. I got the report.

issue 3: Some normal email cannot be delivered successfully.
Some normal email were passed scanning and filtering, their status was delivered. But I cannot receive the email.

Are these bugs of mailcleaner. Does anybody encounter the same issues? How can I fix them?

Thanks a million in advance.
justinkoehn
Posts: 2
Joined: Tue Nov 06, 2018 4:39 am
How did you hear about Mailcleaner: Google Search

Re: Mailcleaner bugs?

Postby justinkoehn » Tue Nov 06, 2018 2:04 pm

I also have the issue with not getting quarantined emails released properly. Spam summary emails are delivering fine. I’ve tested several different emails to release and I never get them :(
justinkoehn
Posts: 2
Joined: Tue Nov 06, 2018 4:39 am
How did you hear about Mailcleaner: Google Search

Re: Mailcleaner bugs?

Postby justinkoehn » Tue Nov 06, 2018 3:21 pm

Okay I fixed my problem. It was the anti spam modules on the exchange server. Disabled all of those and it’s working perfect now. May be something to check on your end

Return to “The forum”

Who is online

Users browsing this forum: No registered users and 0 guests