Search found 10 matches

by cglmicro
Thu May 02, 2019 2:57 am
Forum: The forum
Topic: Sender verify failed from valid users
Replies: 3
Views: 930

Re: Sender verify failed from valid users

At stage 1 you can't store the emails since they are rejected. To do what you want to do, you'll need to uncheck every rbl at smtp stage, also uncheck sender verify, SPF and almost anything on this page. Then check all the rbl that you removed from SMTP to enable them in antispam/pre-rbl. The load w...
by cglmicro
Wed May 01, 2019 3:00 am
Forum: The forum
Topic: Sender verify failed from valid users
Replies: 3
Views: 930

Re: Sender verify failed from valid users

R1: if MC reject the SENDER address, it's usually the right choice. Double check with the sender that this email still exists, and that he didn't misspelled it in his Outlook.

R2: not possible when email are rejected at stage1.
by cglmicro
Sun Mar 24, 2019 4:02 am
Forum: The forum
Topic: Why is Mailcleaner marking all mail from google and others as spam?
Replies: 3
Views: 782

Re: Why is Mailcleaner marking all mail from google and others as spam?

Really simple : Search this forum for ahbl: you'll need to disable this rbl that is no longer supported.

Have a good day.
by cglmicro
Sat Mar 23, 2019 3:13 am
Forum: The forum
Topic: How to remove Subject tag {Spam?}?
Replies: 3
Views: 697

Re: How to remove Subject tag {Spam?}?

You have a long road ahead of you because you need to tweak MCleaner here and there to add more rbl, and increase its detection efficiency. Many tutorials on this forum to read for beginners. First you need to start by correcting the false positive that you get too much. I see you posted a separate ...
by cglmicro
Sat Mar 23, 2019 3:09 am
Forum: The forum
Topic: Why is Mailcleaner marking all mail from google and others as spam?
Replies: 3
Views: 782

Re: Why is Mailcleaner marking all mail from google and others as spam?

Start by posting an header of an email marked as spam so we can see what module is responsible.
by cglmicro
Fri Mar 22, 2019 3:10 am
Forum: The forum
Topic: How to remove Subject tag {Spam?}?
Replies: 3
Views: 697

Re: How to remove Subject tag {Spam?}?

Yes, in CONFIGURATION > DOMAIN > {choose your domain} > PREFERENCES > you can change the subject spam tag.

But I would rather investigate to find why EVERY emails are seen has spam; nor normal.
by cglmicro
Thu Oct 27, 2016 3:06 am
Forum: The forum
Topic: All emails are being quarantined
Replies: 3
Views: 7199

Re: All emails are being quarantined

Please post the header of one quarantined email. Me or someone better will get an answer for you.
by cglmicro
Thu Oct 27, 2016 3:02 am
Forum: The forum
Topic: Easier way to whitelist
Replies: 4
Views: 2813

Re: Easier way to whitelist

Go to config than domain. Choose the domain where you want to add the whitelist and hit NEXT until you reach FILTERING.
by cglmicro
Wed Oct 26, 2016 2:42 am
Forum: The forum
Topic: Easier way to whitelist
Replies: 4
Views: 2813

Re: Easier way to whitelist

No. You'll need to go in config > domain >filtering to add the email address or domain name.
by cglmicro
Wed Oct 26, 2016 2:40 am
Forum: The forum
Topic: All emails are being quarantined
Replies: 3
Views: 7199

Re: All emails are being quarantined

Search this forum for ahbl: you'll need to disable this rbl that is no longer supported.