Mail does not age out of Outbound Queue

[rebus]

Undeliverable mail in the Outbound queue never times out. I have the exim_stage4.conf_template file set for retries to 24 hours only:

Code: Select all

F,1h,3m; F,7h,15m; F,16h,2h


and time timeouts for bounces & frozen mail set to 24 hours, yet mail will stay in queue seemingly indefinitely until I manually delete them from the command line. I currently see messages in there which are 6 or 7 days old.

What am I overlooking?

[rebus]

Bumping this thread, just because this is becoming a weekly chore to clean out the Outgoing spool which is full of undeliverable messages that never age out.

[olivier]

be sure to modifiy the "Timeout frozen after:" option for both incoming and outgoing daemon in the smtp configuration panel.
(check the select box on top of the Advanced panel)

[rebus]

Yes, both incoming and outgoing spools have "Timeout frozen after:" set to 1h.

If a message is frozen, I have mailcleaner blow it away in 1 hour. If a message is not frozen, it should retry for 24 hours before getting returned to sender.

Question 1) What is the difference between "frozen" and a message sitting there waiting for retries which is NOT in "frozen" status?

Question 2) With frozen timeouts at 1h for both queues, and the exim retry intervals set to a max of 24h as shown in my first post, can you think of a reason mail will sit in the outbound spool forever, until I manually remove them?