Report per user

Problems/questions regarding the MailCleaner configuration

Moderators: FlorianB, Pascal, bourgeois, mentor

ruliezz
Posts: 10
Joined: Fri Sep 30, 2016 1:34 pm
How did you hear about Mailcleaner: friend

Report per user

Postby ruliezz » Tue Dec 20, 2016 10:04 am

Hallo All,

Is it possible to configure mailcleaner in that way that every mail server got it owns reports per mail?
Pentangle
Posts: 75
Joined: Thu Jan 31, 2013 1:20 am
How did you hear about Mailcleaner: Googling

Re: Report per user

Postby Pentangle » Wed Dec 21, 2016 4:07 pm

Which sort of reports?

Which mailserver(s)?

If you want reports of quarantine, for example, and you have a Mailcleaner cluster, you won't get separate reports per Mailcleaner.

If you want separate reports per user then that comes as default.

It may help if you explain what you're trying to achieve?
ruliezz
Posts: 10
Joined: Fri Sep 30, 2016 1:34 pm
How did you hear about Mailcleaner: friend

Re: Report per user

Postby ruliezz » Tue Jan 03, 2017 5:35 pm

So you say that every user (user@domain.nl) gets it owns rapport? And that is default?
FlorianB
Posts: 258
Joined: Wed Apr 01, 2015 2:27 pm
How did you hear about Mailcleaner: job

Re: Report per user

Postby FlorianB » Wed Jan 04, 2017 11:23 am

Right, configurable in domain preferences.
Preferences can always be overloaded by Users preferences.
Best regards,
ruliezz
Posts: 10
Joined: Fri Sep 30, 2016 1:34 pm
How did you hear about Mailcleaner: friend

Re: Report per user

Postby ruliezz » Tue Apr 04, 2017 10:51 am

One of our mailcleaner users complains about the amount of reports he received.
He preference to get one report for everything. Is that possible? Now he receive 30 reports per time.

He also complain about the amount of spam he get into his mailbox. It sames mailcleaner becomes worse by time.

Any toughs?
cglmicro
Posts: 257
Joined: Thu Mar 07, 2013 2:12 am
How did you hear about Mailcleaner: google

Re: Report per user

Postby cglmicro » Thu Apr 06, 2017 3:05 am

Ruliezz: is his email address have a catchall configured on it ? It may explained mannnnny reports for his mannnnny email address.

You also need to know that if MC can't do SMTP callout to verify if the address exists (server unreachable​) MC will accept the email. The next report cycle will generate many separate reports.

On the contrary if your user doesn't have a catchall but has many alias on his email address, it's then normal that MC send many reports, and yes you can group them. You'll need to create a user with his main address and add all his alias to it.

For the spams that get through, its more complicated. You'll have to tweak your MC and the forum is full of hints for that.

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