MailCleaner: Too many attachments in message

[karaar]

Hello,

I am facing the below error with one sender, whereas there are not much attachments and not suspicious ext. If anyone can advise for the quick solution.

I've also tried to find in "Spam quarantines | Content quarantines | Tracing" but nothing is found.

This is a message from Mailcleaner
----------------------------------
The original e-mail attachment "the entire message"
was believed to be infected by a virus and has been replaced by this warning
message.

If you wish to receive a copy of the *infected* attachment, please
e-mail the administrator and include the whole of this message
in your request. Alternatively, you can call them, with
the contents of this message to hand when you call.

At Mon Nov 27 15:48:37 2017 the virus scanner said:
MailCleaner: Too many attachments in message

Note to administrator: in 20171127/1eJIpv
--
Mailcleaner

Regards

Faisal Raza