All emails are being quarantined

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pcdev
Posts: 4
Joined: Tue Oct 25, 2016 1:35 pm
How did you hear about Mailcleaner: google

All emails are being quarantined

Postby pcdev » Tue Oct 25, 2016 8:44 pm

Hi,
I have been trying to get this software "Community Edition" x64 bit to work over the past 2 days but not having much luck.
I have tried searching on here for answers to my questions but just don't find the correct answer.
Every email that comes in gets sent to quarantined when this setting is ticked " Enable advanced antispam controls "
if I untick it I can get valid emails and spam emails.
it's either All or Nothing
I have tried enabling and disabling all and some the anti-spam modules and it makes no difference.
I've re-installed a number of times.
I am good with computers and run an exchange server 2016 which badly needs a good spam filter.
Only 3 users and 5 domains

What have I done wrong? Any help would be gratefully appreciated.
Thank you
cglmicro
Posts: 291
Joined: Thu Mar 07, 2013 2:12 am
How did you hear about Mailcleaner: google

Re: All emails are being quarantined

Postby cglmicro » Wed Oct 26, 2016 2:40 am

Search this forum for ahbl: you'll need to disable this rbl that is no longer supported.
pcdev
Posts: 4
Joined: Tue Oct 25, 2016 1:35 pm
How did you hear about Mailcleaner: google

Re: All emails are being quarantined

Postby pcdev » Wed Oct 26, 2016 3:42 pm

hi, thanks. I searched for that and found that indeed It was not working so I have disabled it.
I restarted and rebooted.
Still emails are getting quarantined
I have disabled ALL options to capture spam and after restart it still quarantines valid ones, unless I white list them.
cglmicro
Posts: 291
Joined: Thu Mar 07, 2013 2:12 am
How did you hear about Mailcleaner: google

Re: All emails are being quarantined

Postby cglmicro » Thu Oct 27, 2016 3:06 am

Please post the header of one quarantined email. Me or someone better will get an answer for you.

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